Office Support

Estheticians & Injectors in Columbia, MO

Meet the Team behind Columbia's Best Plastic Surgery Clinic & Spa

Meet the exceptional office support staff at Shock Plastic Surgery in Columbia, MO! From the moment you introduce yourself, they are eager to make sure you have a truly reassuring and seamless experience. With their deep expertise and commitment to the treatments and products we offer, they'll guide you through every step of your journey. Whether it's navigating paperwork, providing detailed information, or offering timely assistance, their support will ensure that your experience is smooth, stress-free, and fully supported. You can count on them to be there for you, making your journey with us as effortless as possibleSend your resume to info@shockplasticsurgery.com and take the first step toward an exciting future with us..

Hi! My name is Lilly Carleton. I am originally from a small town outside of Columbia called New Franklin. I have been a part of the wonderful Shock Team since opening in 2023.

About Lilly

I moved to Columbia in 2018 to attend college at the University of Missouri. I recieved a Bachelors degree in Psychology along with a certificate in Multicultural Studies. I love working among side the incredible ladies at Shock Plastic Surgery & Spa. I started my career here as a receptionist and enjoyed every minute of it. My journey in the world of cosmetic surgery and spa management has equipped me with a deep understanding of client needs, industry trends, and regulatory requirements. I strive to create a warm and welcoming environment for patients, while ensuring their comfort and confidentiality throughout their entire experience.

I am dedicated to making every experience at Shock Plastic Surgery & Spa as seamless and enjoyable as possible. I am deeply passionalte about promoting self care! I believe everyone deserves to feel confident and empowered in their own skin!

Get to know Lilly!

A product I can’t live without is: Natura Bisse Tolerance Toner

When I’m not working I’m: Taking my dog on a walk

Favorite local restaurant: 44 canteen - I love a good taco and marg combo!

I never leave home without: Lip Gloss

A brand I am currently loving: SkinMedica

My happy place: Anywhere tropical

Hi, I'm Ally Brotherton, your go-to expert at the front desk, here to assist with scheduling, booking consultations, and ensuring you feel welcomed and cared for every step of the way!

About Ally

I recieved my Bachelor of Health Science with an emphasis in Professional Health from the University of Missouri in May of 2024. My passion lies in becoming a Physician Assistant specializing in the field of plastic surgery. Ensuring everyone's comfort and happiness is something I deeply value. Originally from St. Louis, MO, I grew up immersed in competitive horse riding in the hunter-jumper circuit. Growing up with a family-owned professional horse barn provided me with valuable insight into delivering exceptional customer satisfaction while also offering a strong foundation in medical knowledge in the equine world. This experience not only shaped my dedication to meeting client needs but also sparked my passion for medicine. I’m excited for the journey ahead as I continue pursuing my goals!

Get to know Ally!

Favorite local restuarant: Belly Market

A product I can't live without: Natura Bisse Essential Shock Intense Cream

My happy place: Spending time with family and friends, ridding horses or on a hike

When I'm not working I'm: cuddling with my dog Chloe

I never leave home without: my hair done

Hi! My name is Kiaya Wahls! I can not wait to meet and greet each of you! I am here for all you scheduling needs!

About Kiaya!

I am currently enrolled in the Business program at the University of Missouri working towards my Bachelors degree. My aspirations lie in the fields of marketing and finance, where I am eager to make my mark. With a genuine passion for connecting with individuals and helping them achieve their aspirations, I hold each relationship close to me. Ensuring everyone feels at ease and enjoys a fulfilling experience is something I take pride in. I am from Columbia, MO & have been deeply involved in community service and volunteering. I cherish the opportunities to give back and make a positive impact.

Get to know Kiaya!

Favoriter restuarant: Pei King & Casa Maria's

A product I can't live without: HigherDose Red Light Therapy Mask

My happy place: With my family and friends

My skincare routine described in one word: Consistent

Hi Everyone! My name is Rosalie! I can not wait to meet and greet each of you as you enter Shock Plastic Surgery & Spa!

About Rosalie

I am from Overland Park, Kansas. I moved to Columbia to attend the University of Missouri. I am currently a senior studying Health Science & Wellness and minoring in Business. My Passion for Health & Wellness is what drives me to ensure each patient leaves feeling valued and supported. I'm committed to providing the best service at Shock Plastic Surgery & Spa!

Get to know Rosalie

Favorite local restuarant: Belly Market

A product I can't live without: Clean Skin Club Towels

My happy place: The beach with my two golden retrievers

When I'm not working I'm: Working out or spending time with friends

I never leave home without: Lip Gloss

Hi, I’m Maddie Convey! I’m here to assist with all your scheduling needs and ensure you have a seamless, enjoyable experience from start to finish. I’m excited to meet you and help you feel your absolute best!

About Maddie

I am Originally from Gurnee, Illinois, I’m currently studying Health Sciences at the University of Missouri. I’ve always had a passion for healthcare, wellness, and cosmetics, which led me to work at Shock Plastic Surgery and Spa. I’m dedicated to helping clients achieve their aesthetic and personal goals, ensuring you feel supported and confident every step of the way. Whether you’re here for a consultation or treatment, I can help answer any questions, and make sure everything runs smoothly. I can’t wait to assist you on your self-care journey and help you look and feel amazing.