Office Support
Meet the Team behind Columbia's Best Plastic Surgery Clinic & Spa
Meet the exceptional office support staff at Shock Plastic Surgery in Columbia, MO! From the moment you introduce yourself, they are eager to make sure you have a truly reassuring and seamless experience. With their deep expertise and commitment to the treatments and products we offer, they'll guide you through every step of your journey. Whether it's navigating paperwork, providing detailed information, or offering timely assistance, their support will ensure that your experience is smooth, stress-free, and fully supported. You can count on them to be there for you, making your journey with us as effortless as possibleSend your resume to info@shockplasticsurgery.com and take the first step toward an exciting future with us..
Hi! My name is Lilly. I am originally from a small town outside of Columbia called New Franklin. I have been a part of the wonderful Shock Team since opening in 2023.
About Lilly
I moved to Columbia in 2018 to attend college at the University of Missouri. I recieved a Bachelors degree in Psychology along with a certificate in Multicultural Studies. I love working among side the incredible ladies at Shock Plastic Surgery & Spa. I started my career here as a receptionist and enjoyed every minute of it. My journey in the world of cosmetic surgery and spa management has equipped me with a deep understanding of client needs, industry trends, and regulatory requirements. I strive to create a warm and welcoming environment for patients, while ensuring their comfort and confidentiality throughout their entire experience.
I am dedicated to making every experience at Shock Plastic Surgery & Spa as seamless and enjoyable as possible. I am deeply passionalte about promoting self care! I believe everyone deserves to feel confident and empowered in their own skin!
Get to know Lilly!
A product I can’t live without is: Natura Bisse Tolerance Toner
When I’m not working, I’m: Taking my dog on a walk
Favorite local restaurant: 44 Canteen - I love a good taco and marg combo!
I never leave home without: Lip Gloss
My happy place: Anywhere tropical
Hi, I'm Ally Brotherton, your go-to expert at the front desk, here to assist with scheduling, booking consultations, and ensuring you feel welcomed and cared for every step of the way!
About Ally
I received my Bachelor of Health Science with an emphasis in Professional Health, along with a certificate in Multicultural Studies, from the University of Missouri in May of 2024. My passion lies in becoming a Physician Assistant specializing in the field of plastic surgery. Ensuring everyone's comfort and happiness is something I deeply value. Originally from St. Louis, MO, I grew up immersed in competitive horse riding in the hunter-jumper circuit. Growing up with a family-owned professional horse barn provided me with valuable insight into delivering exceptional customer satisfaction while also offering a strong foundation in medical knowledge in the equine world. This experience not only shaped my dedication to meeting client needs but also sparked my passion for medicine. I’m excited for the journey ahead as I continue pursuing my goals!
Get to know Ally!
Favorite local restaurant: Belly Market
A product I can't live without: Natura Bisse Essential Shock Intense Cream
My happy place: Spending time with family and friends, riding horses, or going on a hike
When I'm not working, I'm: cuddling with my dog Chloe
I never leave home without: my hair done
Hey Y'all, my name is Jessica. I can not wait to meet and greet each of you at Shock Plastic Surgery & Spa.
About Jessica
I am originally from Portageville, a small town located in the Bootheel of Missouri. I recently relocated to Columbia to pursue my education at the University of Missouri, where I am currently enrolled in the Sinclair School of Nursing. I have a strong passion for helping others, which drives my commitment to ensuring every patient leaves feeling better than when they arrived. I am truly excited and honored to be a part of the Shock Plastic Surgery & Spa team! I look forward to providing the highest level of care to all our clients.
Get to know Jessica!
Favorite local restaurant: Murry's Jazz Kitchen
A product I can't live without: Natura Bisse Essential Shock Intense Cream
My happy place: Riding in a tractor with my Dad on our farm
When I'm not working, I'm: spending time with friends
I never leave home without: Lip Gloss
Hi, I’m Maddie Convey! I’m here to assist with all your scheduling needs and ensure you have a seamless, enjoyable experience from start to finish. I’m excited to meet you and help you feel your absolute best!
About Maddie
I am originally from Gurnee, Illinois. I’m currently studying Health Sciences at the University of Missouri. I’ve always had a passion for healthcare, wellness, and cosmetics, which led me to work at Shock Plastic Surgery and Spa. I’m dedicated to helping clients achieve their aesthetic and personal goals, ensuring you feel supported and confident every step of the way. Whether you’re here for a consultation or treatment, I can help answer any questions and make sure everything runs smoothly. I can’t wait to assist you on your self-care journey and help you look and feel amazing.
Get to know Maddie!
Favorite local restaurant: Maple & Ash
A product I can't live without: Natura Bisse C+C Vitamin Cream
My happy place: Somewhere with a beach
Favorite Clothing Brand: Alo
Hi, I'm Avery! I'm so excited to be a part of the Shock Team! I can't wait to meet all of you and help you with anything at the front desk!
About Avery
I'm from La Grange Park, Illinois, and I’m currently a Health Science major at the University of Missouri graduating in 2025. With plans to pursue a career in medical device sales after graduation, I’m passionate about blending healthcare and innovation to make a difference in patients’ lives. I love staying active and can often be found taking a long walk, or even playing a round of golf with friends and family. I love making people feel welcomed and appreciated, and I’m here to ensure your experience with us is nothing short of amazing!
Get to know Avery!
Favorite local restaurant: Sycamore
A product I can't live without: Eyelash Curler
My happy place: Going on a walk with friends
I never leave home without: Sunglasses!
Hi! I'm Bryn. I'm thrilled to be joining the Shock team! I'm looking forward to meeting everyone and being a friendly, helpful face at the front desk!
About Bryn!
I am originally from Memphis, Missouri. I am currently a Nursing student at the University of Missouri. I've always been passionate about wellness, beauty, and all things aesthetics. I am beyond excited to be a part of the Shock Plastic Surgery & Spa team. I am eager to welcome every patient into a positive experience the minute they walk through the front door!
Get to Know Bryn!
Favorite Local Restaurant: Sake
A product I can't live without: Natura Bisse C+C Vitamin Splash
When I'm not working, I'm: spending time with friends
I never leave home without: Aquaphor & a water bottle