Office Support
Meet the Team behind Columbia's Best Plastic Surgery Clinic & Spa
Meet the exceptional office support staff at Shock Plastic Surgery in Columbia, MO! From the moment you introduce yourself, they are eager to make sure you have a truly reassuring and seamless experience. With their deep expertise and commitment to the treatments and products we offer, they'll guide you through every step of your journey. Whether it's navigating paperwork, providing detailed information, or offering timely assistance, their support will ensure that your experience is smooth, stress-free, and fully supported. You can count on them to be there for you, making your journey with us as effortless as possibleSend your resume to info@shockplasticsurgery.com and take the first step toward an exciting future with us..
Hi! My name is Lilly. I am originally from a small town outside of Columbia called New Franklin. I have been a part of the wonderful Shock Team since opening in 2023.
About Lilly
I moved to Columbia in 2018 to attend college at the University of Missouri. I recieved a Bachelors degree in Psychology along with a certificate in Multicultural Studies. I love working among side the incredible ladies at Shock Plastic Surgery & Spa. I started my career here as a receptionist and enjoyed every minute of it. My journey in the world of cosmetic surgery and spa management has equipped me with a deep understanding of client needs, industry trends, and regulatory requirements. I strive to create a warm and welcoming environment for patients, while ensuring their comfort and confidentiality throughout their entire experience.
I am dedicated to making every experience at Shock Plastic Surgery & Spa as seamless and enjoyable as possible. I am deeply passionalte about promoting self care! I believe everyone deserves to feel confident and empowered in their own skin!
Get to know Lilly!
A product I can’t live without is: Natura Bisse Tolerance Toner
When I’m not working, I’m: Taking my dog on a walk
Favorite local restaurant: 44 Canteen - I love a good taco and marg combo!
I never leave home without: Lip Gloss
My happy place: Anywhere tropical
Hi, I'm Ally Brotherton, your go-to expert at the front desk, here to assist with scheduling, booking consultations, and ensuring you feel welcomed and cared for every step of the way!
About Ally
I received my Bachelor of Health Science with an emphasis in Professional Health, along with a certificate in Multicultural Studies, from the University of Missouri in May of 2024. My passion lies in becoming a Physician Assistant specializing in the field of plastic surgery. Ensuring everyone's comfort and happiness is something I deeply value. Originally from St. Louis, MO, I grew up immersed in competitive horse riding in the hunter-jumper circuit. Growing up with a family-owned professional horse barn provided me with valuable insight into delivering exceptional customer satisfaction while also offering a strong foundation in medical knowledge in the equine world. This experience not only shaped my dedication to meeting client needs but also sparked my passion for medicine. I’m excited for the journey ahead as I continue pursuing my goals!
Get to know Ally!
Favorite local restaurant: Belly Market
A product I can't live without: Natura Bisse Essential Shock Intense Cream
My happy place: Spending time with family and friends, riding horses, or going on a hike
When I'm not working, I'm: cuddling with my dog Chloe
I never leave home without: my hair done
Hi, my name is Jessica! I cannot wait to meet and greet each of you at Shock Plastic Surgery & Spa!
About Jessica
I am originally from Portageville, a small town located in the Bootheel of Missouri. I recently relocated to Columbia to pursue my education at the University of Missouri, where I am currently enrolled in the Sinclair School of Nursing. I have a strong passion for helping others, which drives my commitment to ensuring every patient leaves feeling better than when they arrived. I am truly excited and honored to be a part of the Shock Plastic Surgery & Spa team! I look forward to providing the highest level of care to all our clients.
Get to know Jessica!
Favorite local restaurant: Murry's Jazz Kitchen
A product I can't live without: Natura Bisse Essential Shock Intense Cream
My happy place: Riding in a tractor with my Dad on our farm
When I'm not working, I'm: spending time with friends
I never leave home without: Lip Gloss
Hi, I’m Maddie Convey! I’m here to assist with all your scheduling needs and ensure you have a seamless, enjoyable experience from start to finish. I’m excited to meet you and help you feel your absolute best!
About Maddie
I am originally from Gurnee, Illinois. I’m currently studying Health Sciences at the University of Missouri. I’ve always had a passion for healthcare, wellness, and cosmetics, which led me to work at Shock Plastic Surgery and Spa. I’m dedicated to helping clients achieve their aesthetic and personal goals, ensuring you feel supported and confident every step of the way. Whether you’re here for a consultation or treatment, I can help answer any questions and make sure everything runs smoothly. I can’t wait to assist you on your self-care journey and help you look and feel amazing.
Get to know Maddie!
Favorite local restaurant: Maple & Ash
A product I can't live without: Natura Bisse C+C Vitamin Cream
My happy place: Somewhere with a beach
Favorite Clothing Brand: Alo
Hi, I'm Avery! I'm so excited to be a part of the Shock Team! I can't wait to meet all of you and help you with anything at the front desk!
About Avery
I'm from La Grange Park, Illinois, and I’m currently a Health Science major at the University of Missouri graduating in 2025. With plans to pursue a career in medical device sales after graduation, I’m passionate about blending healthcare and innovation to make a difference in patients’ lives. I love staying active and can often be found taking a long walk, or even playing a round of golf with friends and family. I love making people feel welcomed and appreciated, and I’m here to ensure your experience with us is nothing short of amazing!
Get to know Avery!
Favorite local restaurant: Sycamore
A product I can't live without: Eyelash Curler
My happy place: Going on a walk with friends
I never leave home without: Sunglasses!
Hi! I'm Bryn. I'm thrilled to be joining the Shock team! I'm looking forward to meeting everyone and being a friendly, helpful face at the front desk!
About Bryn!
I am originally from Memphis, Missouri. I am currently a Nursing student at the University of Missouri. I've always been passionate about wellness, beauty, and all things aesthetics. I am beyond excited to be a part of the Shock Plastic Surgery & Spa team. I am eager to welcome every patient into a positive experience the minute they walk through the front door!
Get to Know Bryn!
Favorite Local Restaurant: Sake
A product I can't live without: Natura Bisse C+C Vitamin Splash
When I'm not working, I'm: spending time with friends
I never leave home without: Aquaphor & a water bottle
Hi everyone! My name is Halle, and I’m so excited to be joining the Shock team. In addition to being a friendly face at the front desk, I’ll also be helping with our marketing and social media. I can’t wait to connect with all of you and help showcase everything that makes Shock such a special place.
About Halle!
A little about me: I’m from Belle, Missouri, which is a small town in Central Missouri. I graduated in May 2025 with a Bachelor of Science in Applied Communications from Southern Illinois University Edwardsville, where I was also a member of the Women’s Basketball team. Along with joining Shock, I’m also a Licensed Real Estate Agent. I’m passionate about helping people, building relationships, and bringing positivity wherever I go!
Get to Know Halle
Favorite local restaurant: Flat Branch Pub & Brewing
A product I can’t live without: Natura Bissé Diamond Extreme Ice-Lift
My happy place: Back home on my family’s farm or anywhere with a beach
When I’m not working: I love spending time with my fiancé and our puppy, Otis
I never leave home without: my water bottle, caffeine, and lip gloss
Hi, I'm Elizabeth! I'm here to market and build our social media platforms. I am so excited to be a part of the Shock Team and add creativity to each day!
About Elizabeth!
I am from Kansas City, Missouri! I am currently a Business Marketing Major at the University of Missouri and plan to graduate spring of 2027. I am passionate about all social media, fashion, beauty, and wellness. I've always dreamed of marketing for a business that supports people, making them feel and look their best! I love being around friends and family and talking to just about everyone! I'm here to ensure all our platforms look the best, along with making people feel welcomed!
Get to know Elizabeth!
Favorite local restaurant: Room 38
A product I can't live without: Lip Liner
My happy place: Being around all my Sorority Sisters & Best Freiends
I never leave home without: My bracelet stack, Lip Gloss, and Perfume